Reference

How 3444bet Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, deposit through bKash, Nagad or Rocket, and use the platform — and how we protect it.

Data collected at account openingbKash, Nagad, Rocket payment dataCookie and device dataYour rights to access or deleteHow to contact us about your data

Explore the Lobby Read FAQ

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply standard encryption to data in transit and at rest. Your account password is hashed — we never store it in plain text. When you log in from a new device, an OTP is sent to your registered mobile number before access is granted. This matters especially when your account is linked to a bKash or Nagad wallet, because an unverified login attempt is blocked before it can reach your payment details.

Cookie Use We use cookies to keep your session active and remember your language preference. You can clear cookies through your browser settings at any time without affecting your account.

Data Retention Active accounts retain full data. Closed accounts are reduced to a minimum record as required by applicable rules in your region — the exact period depends on local law.

Third-Party Sharing We share data only with payment processors like bKash, Nagad and Rocket to complete your transactions, and with fraud-prevention services. We do not sell your data to advertisers.

Change Requests You can ask us to correct, export or delete your personal data at any time. Submit the request through live chat or email and we will action it after verifying your identity.

What Information We Collect and Why

3444bet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the name, phone number and email address you provide. If you deposit or withdraw through bKash, Nagad or Rocket, we record the transaction reference, wallet number and amount so we can match payments to your account accurately. We do

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not store your bKash or Nagad PIN — that stays between you and your wallet app. We also collect device data: the browser type, operating system and IP address your session runs on. This helps us detect unusual login attempts and keep your account secure. On
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the platform itself, we log which pages you visit and how long you spend on them. That session data is used to improve how the lobby works on mobile, where most accounts in Bangladesh are accessed. We retain your account data for as long as your
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account is active. If you close your account, we keep a minimum record for the period required by applicable rules in your region. How long that is depends on local law and the eligible jurisdiction. You can ask us to confirm what data we hold or
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request its deletion at any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR TEAM

How to Contact Us About Your Privacy

If you have a question about how your data is stored, want to update your account details, or need to request deletion of your information, our support team handles privacy queries directly. You can reach us through live chat on the platform, by email, or through the account help section. We aim to respond to all data-related requests within a reasonable time frame.

Live Chat Start a live chat session from any page on the platform. Select 'Account Help' and describe your privacy query — our team picks it up from there.

Email Support Send your data request or privacy concern to our support email. Include your registered phone number so we can locate your account quickly.

Account Help Section Log in, go to Account Settings and open the Help section. From there you can submit a data access or deletion request directly through the platform.

Common Questions About Your Data on 3444bet

These are the questions we hear most often about data, privacy and account information. If your question is not here, reach out through live chat or the account help section.

We collect your name, phone number and email at registration. When you deposit via bKash, Nagad or Rocket, we also log the transaction reference and wallet number to match the payment to your account.

No. Your wallet PIN is never sent to or stored by us. The PIN step happens entirely inside your bKash or Nagad app. We only see the transaction confirmation that comes through after you approve it.

Log in and go to Account Settings, or contact us through live chat. Tell us you want a data access request. We verify your identity first, then send you a summary of what we hold.

Yes. Submit a deletion request via live chat or email with your registered phone number. We will remove your data except for the minimum record required by applicable rules in your region.

Only with the payment processors needed to complete your bKash, Nagad or Rocket transactions, and with fraud-prevention services. We do not share or sell your data to marketing or advertising partners.

We reduce your record to the minimum required after account closure. The exact retention period depends on your local law and the eligible region — we do not apply a single fixed duration across all users.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Info3444Bet Glossary App3444bet App

How 3444bet Handles Your Personal Information

Data Handling, Cookies and Account Security

How to Contact Us About Your Privacy

Common Questions About Your Data on 3444bet

01 What personal data does 3444bet collect when I open an account?

02 Does 3444bet store my bKash or Nagad PIN?

03 How do I request a copy of the data held on my account?

04 Can I ask 3444bet to delete my personal data?

05 Who does 3444bet share my data with?

06 How long does 3444bet keep my data after I close my account?

Privacy Policy

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